Roadmap
Changelog
Datto Autotask PSA Ticketing
new
Integrations
With this integration, Perch and Datto Autotask PSA users can now:
  • Allow Perch’s SOC to open tickets directly in Autotask PSA
  • Automatically associate each Perch event with the correct customer
  • Automatically associate each Perch event with the appropriate queue
  • Handle Perch tickets efficiently in Autotask using Autotask PSA workflows
  • View rich analyst and alert information directly in the Autotask PSA ticket
  • Open a Perch alert directly from an Autotask PSA ticket